FAQ

Questions owners ask.

Costs, build time, SEO and contracts, answered straight. If yours isn't here, ask us on WhatsApp.

Getting started

Do I need a website if I'm on Facebook and WhatsApp?

People who don't know you yet search Google, not your Facebook page. A website is what shows up, and it sends them straight to your WhatsApp.

What areas do you serve?

We're based in the Free State and work with businesses anywhere in South Africa. WhatsApp and phone support is available to every client.

How long does it take to build?

A standard site takes one weekend from agreement to live. Bookings, payments or a shop can take longer.

What if I already have a website?

We redesign it: modern, mobile-first, with WhatsApp and SEO fixes, and redirects so you keep your Google rankings.

What you get

What's included in every build?

Mobile-first design, SEO setup with schema markup, a WhatsApp enquiry form, Google Maps, a photo gallery, SSL and basic analytics.

Will my site work on phones?

Yes. Every site is designed for phones first, then scaled up to tablet and desktop, and built to load fast on mobile data.

Will customers find me on Google?

Every build includes SEO: structured data, clean code and fast loading, so people who search your name find your site. Business and Bookings packages add Google Business Profile optimisation, and local SEO is available monthly.

Can I add a video?

Yes. Send a YouTube link or the file and we embed it, so your pages stay fast. That's included in Business and Bookings sites. A dedicated video page, or filming and editing, is quoted separately.

Can customers book and pay on the site?

Yes, on the Bookings and Shop builds. Starter and Business sites use WhatsApp or email enquiries, and a payment link can be added to any site.

Costs & contracts

How much does a website cost?

Starter sites run R 3 500 – R 5 000, Business sites R 6 500 – R 12 000, and Bookings sites from R 12 500. Care plans start at R 199 a month. See the pricing page for every option.

Are there hidden fees or lock-in contracts?

No. Builds are once-off and care plans are month to month. The monthly website has a 12-month minimum, and that's the only one.

Do I have to manage the site myself?

No. Care plans cover hosting, security and backups, and Plus and Growth include content updates.

Is this POPIA compliant?

Yes. Forms include a privacy notice and consent. We don't sell or share personal information.

Accommodation businesses

How much commission does Booking.com take?

Typically 15% a booking. For a guesthouse doing R 40 000 a month, that's R 6 000 a month or R 72 000 a year. A direct site typically recovers 20 – 40% of those bookings.

Should I delist from Booking.com?

No. Keep it for discovery. Your own site catches repeat guests, referrals and people who Google your name.

A 10-minute chat. No obligation.

We'll tell you honestly whether a website makes sense for your business, and what it would cost.